Announcement on the abnormal chart display on December 16, 2022


Dear BTCC users,


During the morning of December 16, 2022, from 07:30 to 08:30 (UTC+0), a candlestick chart displayed abnormally due to the upgrade of the trading market system.


Please rest assured that this candlestick chart abnormality is only an abnormal front-end display, not a transaction abnormality, and did not actually cause transactions or liquidation.

The candlestick chart anomaly this time is not caused by whales/big traders. The depth of the first level of BTCC is sufficient to support the trading volume of thousands of BTCs per second at the same time, large orders are filled without deviating the contract price from the market price.

The display problem has been fixed and the chart has returned to normal condition. If you still encounter it, please clear the cache and restore.

We apologize for the inconvenience caused by this issue, and will continue to optimize the trading experience. Thank you for your understanding.