BTCC and Security

Before you start trading cryptocurrency, you may worry about security issues. BTCC is committed to providing users with the highest level of security in the industry, so you can trade crypto with ease and confidence.Here are the security measures we’ve put in place on BTCC. At the end of the article, we will introduce some tips to help you enhance your account security.

Safeguarding your assets

Segregation of Assets

Users’ margins are segregated in a trust account. Users’ assets are stored in a multi-signature cold wallet* for enhanced security.

Users’ assets are stored in a multi-signature cold wallet for enhanced security.

1:1 storage of users’ assets

Users’ assets are stored on a one-to-one basis on BTCC: Bitcoin will be stored if users deposit Bitcoin; Tether will be stored if users deposit Tether.Users’ funds and company assets are entirely segregated from each other. There is not a possibility for a bank run.

Money Laundering Prevention and Identity Authentication

In addition to safeguarding users’ assets, BTCC also has a set of money laundering preventive (AML/CTF) measures.

Due to the privacy and anonymity nature of cryptocurrency, it can easily be used by money launderers if it is not regulated. In order to better reinforce the money laundering prevention mechanism, BTCC requires users to verify their identity through identity verification (KYC) before depositing and withdrawing funds in fiat currency. Despite the inconvenience, it is a necessary measure to keep the platform safe and secure.

No collateralising tokens for loans

BTCC does not issue any tokens, and we are completely self-funded. We did not invest or participate in any staking or DeFi projects. BTCC’s financial situation will not be affected by the sell-off of any tokens or extreme market conditions. Users can withdraw their assets at any time.

Secure communication & login

Encrypted communication network

SSL: SSL encryption is used to protect your personal data. To see that our website is SSL encrypted, please click on the lock symbol in the URL bar.

In addition, all sensitive account information is encrypted at the data and system levels, and access is strictly monitored.

Secure login

Two-factor authentication (2FA): You can set up two-step verification using your phone, email, or Google Authenticator.

You can learn more about setting up 2-step verifications here.

For added security, the BTCC web version also has a login history section for users to view when and where they have logged in.

Penetration testing

BTCC’s team of experts strictly implements internal and external system audits to ensure that BTCC is free from hackers.

Locked account from too many incorrect login attempts

If you enter the wrong password several times while logging in, your account will be locked.

You will also receive email or SMS notifications notifying you of this to protect your account from hackers.

Regulated and recognised worldwide

Regulatory licences

BTCC puts a strong emphasis on conducting business in various countries and regions under the premise of lawfulness and compliance. Currently, BTCC has obtained regulatory licences in a variety of countries. In the future, BTCC will also put a greater focus on business growth and compliance.

  • USA

    Crypto licence issued by the Financial Crimes Enforcement Network (FinCEN) in the USA

  • Canada

    Crypto licence issued by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)

  • Europe

    Crypto licence issued by the Registrar of Legal Entities of Lithuania

Recognised by crypto info platforms

BTCC is ranked top 10 by trading volume on both CoinMarketCap and CoinGecko, the world’s two largest crypto information platforms. BTCC has also been mentioned and recognised by media and organisations in the industry in multiple languages.

PCI DSS Validated

In March 2023, BTCC met the Payment Card Industry Data Security Standard (PCI DSS), which ensures that the risk of credit card fraud or the site being compromised by cyber attacks is significantly reduced.

SecurityMetrics Credit Card Safe

Regular maintenance and updates

To ensure the security of the platform system and optimise the user experience, BTCC undergoes maintenance and updates for the app and web platforms on a regular basis.

Users will be notified of each update. Please ensure that you can receive emails, push notifications, and text messages from BTCC.

Tips for better account security

☑ Use strong passwords, keep them safe, and change them regularly

Passwords that are cracked by attackers often use common words and phrases. Users are recommended to create a password of at least 8 characters, including upper and lower case letters, numbers, and symbols.

Regularly check your login history

Users can check their login history through's account security page. If you find any unrecognised records or login IP, please change your password immediately, or contact customer support for assistance.

Use two-factor authentication (2FA)

When two-factor authentication is enabled, a special one-time verification code is required after entering the password. This way, even if your password is stolen, your account remains safe.At BTCC, you can use email, SMS or Google Authenticator to receive a verification code after entering your password.

Complete identity verification (KYC) as soon as possible

Not only can completing KYC allow you to use all the deposit and withdrawal functions and have a higher withdrawal limit, your BTCC account security will also be enhanced. Our customer support team will also be able to work with your inquiries faster.

Manage your addresses carefully

To prevent losing assets caused by transferring funds to the wrong address, users are recommended to use the “Add to address book” function to save the address you frequently use. Please make sure the address saved is checked and correct.

Closing thoughts

In more than 12 years of business in the cryptocurrency world, BTCC has never been hacked or experienced a single security breach. BTCC provides the highest level of security in the industry and will continue to uplift the security standard to create a more secure platform for all users.

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Cold wallet refers to a digital wallet not connected to the Internet, free from unauthorised access from third parties, cyber hackers, or thieves. Cold wallets eliminate potential security risks by storing funds in an offline environment with private keys, preventing hackers from accessing them.
Anti-money laundering (AML) is a set of mechanisms used to detect and prevent users from laundering illegally-obtained money and prevent them from profiting from illegal activities; Counter-Terrorism Financing (CTF) is a mechanism to prevent money laundering by terrorist groups on cryptocurrency exchanges.