In light of the recent major events in the crypto market, please be informed that BTCC is not affected by the recent reports regarding FTX, Alameda, and FTT.
Please be rest assured that all of our services, including trading, deposits, and withdrawals, are fully operational as usual. Asset security has always been and will continue to be our top priority. That is why users’ assets are kept in strict segregation from BTCC’s assets. Users can access their assets anytime on our web and app platforms.
If you have any questions, please do not hesitate to contact our 24-hour customer service team on our app or web.